You may return most items up to 14 days after purchase with written approval by Discount Doors Center. For any non-defective product, unauthorized return or unreasonable reject receiving item after it is shipped, 15% restocking fee will be applied, buyer will pay for return shipping costs and original shipping will not refund.
If a product is damaged by the customer the product is not eligible for a return which includes but is not limited to; Improper Storage, Careless Unpackaging, Unprofessional Installation, Inadequate Overhang, Normal Ware & Tear, and Break ins.
If the product is damaged during shipping you must file the claim WITHIN 24 HOURS of receiving.
IF YOU INSTALL YOUR PRODUCT, you are accepting the product in it's condition.
All items must be returned in original condition with all shipping packages. Please file claims to: INFO@APPDOORS.COM
Canceled orders must be made within 24 hours by email to: INFO@APPDOORS.COM Mon-Fri. All cancelled orders must be confirmed in writing by email. If you have not received a written confirmation from us, do not assume your order has been cancelled.